Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions.
We are looking for candidates for the position:
(home or office)
Responsibilties:
Pricing
- Support pricing activity in EMEA
- Work with Head of Pricing to develop and evolve pricing guidelines
- Ensure all new sales are priced within guidelines or have the appropriate approvals
- To ensure all new sales make appropriate returns to the business
- Develop and improve pricing processes and timelines
- Develop own commercial awareness
- Work with solutions team to ensure solutions proposed are the most appropriate
- To provide commercial and financial support when supporting win teams
- To ensure that pricing models are up to date and reflect latest cost structures
- To ensure that assumptions used in pricing are agreed with operations and challenged as appropriate where assumptions appear unreasonable or different to current operational experience
- To review post implementation performance on selected large deals
Capital
- Provide support with capex requests to ensure accurate and reflect pricing model approved
- Commercial development
- To assist sales in client negotiations when required by sales teams or Country Leaders
- To help with client proposals as required
- To work with solutions to understand client needs and ensure this is reflected in pricing
Experience:
- Bachelor of Science/Arts in Business, Finance or Accounting. Master of Business Administration or Master of Science degree in Business, Finance or Economics preferred (not essential)
- Accounting Qualifications (AAT, ACCA, ACA, CIMA (not essential)
- 3 + years or relavant work experience, including business Services Expereince (staffing, outsourcing services)
Knowledge/Skills/Abilities:
- Fluency in written and spoken English. Fluency in an additional language is a plus but not essential.
- Excellent communication skills (written, oral).
- Solid organization, project management, prioritization, problem-solving and decision-making skills in a fast-paced environment
- Proficiency with various software applications, including Microsoft Office suite
- Knowledge of sales cycle and pricing process
- Demonstrated business accumen
- Ability to maintain strong business relationships and work within multi functional teams
- Demonstrated ability to adapt practices and techniques to changing priorities and issues and provide
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.