Network Team Leader

Requirements:

• University graduate (Bachelor or Master degree);
• 7+ years of experience with supporting Cisco network technology;
• 5+ years of experience with leading team of direct reports; 
• English – advanced level, both written and spoken;
• Excellent knowledge of technologies for routing, switching, QoS, etc.;
• Strongly Preferred Certifications: Cisco: CCNA, Microsoft: MCTS, MCSA;
• ITIL v3 foundation knowledge is advantage;
• Analytical and problem solving ability;
• Verbal and written interpersonal communication skills;
• Collaboration and team-oriented work philosophy;
• Customer service skills;
• Leadership skills.

Responsibilities:

• Supervise the Network Operation team;
• Lead network and other IT system implementations and changes;
• Ensure process execution, provide guidance to the team, mentor team, and identify areas of improvement;
• Remotely monitor and troubleshoot enterprise LAN, WAN and WiFi networks around Central Europe in a 24x7x365 environment;
• Proactively identify and respond to events impacting systems, applications and networks;
• Analyze Internet access problems, respond to security issues;
• Perform advanced troubleshooting of network routers, switches, WiFi access points and IPT systems to isolate the trouble and take appropriate action to resolve;
• Configure monitoring and management tools to detect and identify issues;
• Ensure high quality support to other technical IT teams within BSC;
• Facilitate trainings, prepare guides and documentation;
• Prepare operational and Service reports;

We offer:

• Opportunity to develop and broaden technical skills;
• Working in a dynamic, international business service firm environment;
• Possibility to work on systems development;
• Work in one of the world's largest consulting firm;
• Real opportunities for growth and promotion;
• Excellent portfolio of training - local and international;
• Competitive salary, including various benefits.