- You have 5 years’ total experience and 3 years’ experience in Defining, Building, Running Management Information and/or Capacity Planning (Workforce) for AML Transaction Monitoring or similar operations,
- You have passion for Operational Management, good understanding of how to define process / service performance measures, set control limits, forecast operational volumes, estimate resources necessary to meet the volumes, measure productivity,
- You can build Excel tools using incl. Power Query / Power BI, VBA, SQL in accordance with relevant End User Computing standards and have a proven track record of defining, managing and delivering business requirements through agile delivery trains, or have working ability to design and use of reporting platforms e.g. Cognos, Power BI and alike,
- Your English is C1 or C2, you know how to use it to synthesise complex topics and "get people on board",
- You take ownership and get things done independently, effectively navigating through ambiguity, performing well under pressure,
- You lead by example and influence people, building effective partnerships, being able to manage demanding senior stakeholders,
- You can communicate with data fluently, facilitating fact based decision making recommendations.
- Experience / certifications with Agile, Scrum, Lean / Six Sigma
- Academic degree, CAMS, CFE, ICA or equivalent AML accreditation
- Python, Cognos Development
- Strong understanding of case management and workforce management systems
Chief Administrative Office (CAO) is a service to the Global KYC Transaction Monitoring (TM) Pillar Organization its purpose is to drive oversight, business planning, reporting standards and transformation within ING AML TM Operations globally. The service is located within ING Tech (IBSS Poland).
Global TM Pillar, part of COO Global KYC organization interprets global ING KYC Policy, defines and rolls out minimum standards for TM, standardizing TM processes across business lines, leading towards effective and efficient TM Operations globally.
You will join our experienced team of CAO Change Leads, that drives key strategic initiatives impacting IBSS Poland TM Operations including monitoring centralization, implementation of regulatory commitments, efficiency improvements, implementation of new systems.
The role gives you a unique entry to dynamically growing family of professionals focused on Fighting Financial Crime.
- contract of employment
type of contract - Start 7:00 - 9:00 End 15:00 - 17:00
work hours - Zajęcza 4 , Warsaw
this is the location of our office
- professional development
- certificates and knowledge development
- training budget
- access to the newest technologies
- international projects
- free English courses
- provate medical care
- 50% funded Multisport Card
- bicycle parking
- chillout rooms
- integration events and Stay Fit program
- stability of employement
- fully equipped workstations
- kitchen