Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the agility businesses need with a continuum of staffing solutions. By leveraging our trusted brand, we have built a deeper talent pool to provide our clients access to the people they need, faster. We effectively assess and develop skills, keeping our associates ahead of the curve, so they can get the job done each time, every time.
Master Data Support Suppervisor
Workplace: Wrocław
Nr Ref.: MDS/097/KTY
Job Description
- Provides direct supervision, advice, and/or focus to Lead & Operations Data Analysts as needed
- Responsible for adequately resourcing the team in order to complete work and/or resolve problems
- Responsible for alignment of resources to organizational objectives. Monitors progress to objectives.
- Responsible for budget responsibilities associated with the team and consults with next level management
- Responsible for tracking and reporting on Service Level Agreements (SLA) reports and communicating those reports to associated business groups and/or divisions
- Responsible for identification & implementation of improvements needed to meet or exceed SLA targets
- Responsible for developing Subject Matter Expertise within the team
- Leverage subject matter expertise to provide daily mentoring of Operations Data Analysts to resolve issues and build team member competencies
- Overall oversight to ensure assigned work is completed in a timely and accurate manner
- Build partnership between MDM Support team and other SAP process support teams to ensure resolution of issues that span multiple SAP process areas
- [Bachelor's] degree or higher from an accredited university
- Fluent English
- 3-6 years of equivalent work experience
- Project management, global team leadership, strong communication skills (both verbal and written) and ability to drive change acceptance within the business organization.
- Ability to manage across global boundaries to drive alignment to common processes & performance targets
- Foreign Language skills
- Previous experience with SAP
- Enjoys leading people
- Detailed oriented and enjoys working with operational processes
- Collaborative Team player
- Analytical
- Good opportunities to develop professional career in international environment
- Ability to take part in creating new structure
- Competitive salary and attractive benefit package
- Stable employment