At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers. We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?
Local Key User
Job location: Poznań
Purpose:
The person employed in this role will be responsible for support to both the internal and external customer areas for all IT equipment, systems and applications.
Duties:
- Provide IT support to CEVA Logistics internal and external users.
- To support business projects and changes at sites as required and instructed.
- Progress and resolve assigned support tasks and enquiries to ensure completion, meeting required service levels.
- Ensure that all departmental procedures and standards are adhered to in pursuit of operational support duties.
- Ensure that all documentation, databases and records relevant to the role are maintained and updated correctly.
- Responsible for maintaining and complying with Health & Safety standards, thereby minimising the risks to themselves and others.
- Help support the implementation of Global and alignment initiatives.
- To make efficient use of company equipment and resources whilst fulfilling the SLA requirements.
Knowledge, Experience, Skills:
- University or higher education degree in IT or comparable experience.
- 2+ years of relevant technical work experience.
- 1+ years’ experience with logistics applications (warehousing, transportation etc).
- Experience in maintaining a computer environment (computers, printers, LANs).
- Basic knowledge of Information Security.
- Basic understanding of IP protocols.
- Basic diagnostic and analytical skills.
- Good knowledge of smartphones and able to provide the right instructions to the end user.
- Basic work stream management skills and experience (able to plan ahead and organize various parties to achieve the required outcome on time and within budget).
- Knowledge of computer networks.
- Excellent troubleshooting and analytical skills.
- Ability to provide assistance to users.
- Ability to handle multiple complex problems.
- Independence, operability and organizational ability.
- Very good knowledge of Polish and good knowledge of English in speaking and writing.
We offer:
- Employment contract.
- Market competitive benefit package.
- Friendly work atmosphere.
- Interesting, quite independent job in global organization with multiple development opportunities.
As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Poznaj
CEVA Logistics Poland Sp. z o.o.
CEVA - wiodący globalny operator logistyczny, dostarczający dedykowane rozwiązania w zakresie logistyki kontraktowej, frachtu lotniczego i morskiego, dystrybucji oraz zarządzania transportem. CEVA jest obecna w ponad 160 krajach oraz zatrudnia około 58 000 pracowników. CEVA będąc częścią grupy CMA CGM która jest czołowym, międzynarodowym armatorem morskim, zapewnia kompleksowe rozwiązania w zarządzaniu łańcuchem dostaw, jednocześnie będąc jedną z najbardziej zaawansowanych technologicznie firm na rynku usług logistycznych.