Join us at Foundever!
Foundever is one of the lead companies in business process outsourcing (BPO), digital marketing, growth and talent management, innovative technologies, consulting and analytics!
Learning Specialist with English
(Warszawa)
Your responsibilities will involve:
- Training new and present employees;
- Implementation of customer service agent training programs;
- Working with unique, project-specific materials about both process and product;
- Monitoring performance and coaching agents to help them achieve their full potential.
What we expect from you:
- Language: Have an amazing command of English (C1 or Native);
- Experience: Previous experience in a Couch/Trainer role is a must;
- Skills: Strong grasp of soft skills and teaching techniques;
- Personality: Motivated, enthusiastic, and eager to contribute.
What we offer:
- Performance Bonuses: Up to 5% of your salary based on KPI achievements;
- Benefit Package: (co-funding for glasses and vacations, employee referral programs, and vouchers for various occasions such as Christmas and Children's Day);
- Private Health Insurance with Medicover for employees;
- Multisport Card and internal Everbetter program promoting a healthy lifestyle;
- Career Development: Opportunities for training and collaboration across international locations;
- Mental Health Support: Access to professional psychological assistance, stress management workshops, and educational materials. Take care of your mental well-being with our support!
- Type of Employment: Employment contract;
- Work in Our Modern Office: Located in Warsaw's Mokotów;
- Work Hours: Full-time, 5 days a week from Monday to Friday;
- Shift Hours: 8-hour shifts from 8:00 AM to 6:00 PM;
- Do not wait! We are excited to hear from you!
Poznaj
Foundever
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.