Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Junior Specialist with English and Swedish (CS and PTP Helpdesk)
Workplace: Warszawa
Nr Ref.: 00301191
Job Description:
- Maintains good relationship within' the unit with its colleagues as well as relationship with client and 3rd parties
- Actively performs two-way communication
- Interpretation day-to-day business objectives and preparation/execution of operation practices/work programs
- Provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met
- Following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks
- Processing sales orders in accordance with defined processes and client's requirements
- Handling with client's requests and vendor queries
- Conducting trainings on client applications
- Auditing Travel & Expense Reports
- Handling internal queries
- Very good English and Swedish (spoken and written)
- Experience in Customer Service or Accounting area will be an advantage
- Ability to work analytically in a problem-solving environment
- MS Office skills
- Flexibility and availability to work under pressure
- Excellent communication (written and oral) and interpersonal skills
- Strong organizational, multi-tasking, and time-management skills
- Strong sense of ownership
- Opportunity to work for the most recognized brands in the world
- Attractive salary
- Online and classroom trainings (CIMA training /certificate for qualified employees)
- Notable discount for the language courses
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Accelerate runners club and the participation in various employee initiatives
- Beverages (as coffee, tea) at any time you want
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.