LOCATION: Białystok
At intive we believe that emerging digital technologies make life easier. Therefore with more than 1000 people on board we are helping forward-thinking enterprises to design and build smart applications, software solutions and turn ideas into digital reality all around the world.
To achieve best results we are constantly challenging assumptions and establish approaches following our company motto - never settle.
Junior Service Desk Specialist
Ref. No.: SERVICEDESK/JUNIOR/BIA/1118/PR
You will be a good match if you:
- Have basic experience in direct user support
- Have good knowledge of MS Windows 10
- Have basic knowledge of LAN / WAN / Internet
- Have experience of configuration of peripheral devices
- Use English on daily basis
- Have good communication and organizational skills
- Are ready to work shifts
You get extra points for:
- Knowledge of Active Directory
- Knowledge Microsoft Office 365
As a part of our team, you will be responsible for:
- Technical assistance and support for incoming queries and issues related to computer systems, software and hardware
- Removing errors and defects, implementing new solutions, updating software and modifying hardware using the knowledge and available tools
- Sharing knowledge in the field of IT applications
- Implementing and maintaining office IT environment standards
- Participating in the IT resource management process through the implementation of submissions and requests
- IT systems monitoring