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Praca.pl Praca Dolnośląskie Konsultant SAP Dolnośląskie
Junior IT Support Agent/ IT Support Agent with German

Junior IT Support Agent/ IT Support Agent with German

thyssenkrupp Group Services Gdańsk Sp. z o.o.
dolnośląskie, Gdańsk
praca stacjonarna
3058 dni temu

Joining thyssenkrupp IT Competence Center, you will be a part of a team of dedicated professionals, who support and develop the Global IT Applications and thyssenkrupp infrastructure worldwide. We promise to create an environment where each employee feels valued and our teams are driven by the group spirit. You will be equipped with tools and processes that will help you develop your full potential and balance your private and professional life while staying in close contact with those that really matters to you.

Currently to our Global Shared Services in Gdańsk we are looking for:

Junior IT Support Agent/ IT Support Agent with German
 
As a member of this team you will be responsible for:
  • User Support in various SAP and non-SAP Group Applications
  • Receiving and responding to support tickets, incoming calls, and e-mails regarding application problems
  • Building the connection with business partners
  • Identification, failure analysis and problem solving by phone or email
  • Processing of Incidents to other support groups
Your profile:
  • Fluent written and spoken German, English on a communicative level will be an asset
  • Minimum Bachelor’s/Master’s Degree
  • No experience is needed, but interest in technical support will be appreciated.
  • General knowledge of ERP applications and concepts will be a great value
Would be an asset:
  • Experience in Incident / Problem Management for various SAP Modules
  • Experience in SAP SuccessFactors
  • ITIL v3 certificate
We offer:
  • Relocation Package
  • Internal and external professional trainings
  • Social benefit packages including: sport cards, private medical care
  • Language classes directly in the office
  • Open and friendly atmosphere

 

Please use "Aplikuj teraz" button to send your CV, cover letter is not required.
thyssenkrupp Group Services Gdańsk is one of centers of operation for thyssenkrupp Global Shared Services (GSS).  The goal of GSS is to bundle, standardize and optimize global administrative functions in the areas of HR, IT, Accounting and Real Estate. thyssenkrupp Corporation decided to implement GSS in order to maximize efficiencies through delivering reliable and high quality standardized processes on competitive terms.
thyssenkrupp has around 150,000 employees in more than 80 countries working with passion and expertise to develop solutions for sustainable progress. Their skills and commitment are the basis of our success. In fiscal year 2013/2014 thyssenkrupp generated sales of around €41,1 billion. Innovations and technical progress are key factors in managing global growth and using finite resources in a sustainable way. With our engineering expertise in the areas of "Mechanical", "Plant" and "Material", we enable our customers to gain an edge in the global market and manufacture innovative products in a cost and resource efficient way.

Date of start: July/August 2016
Location: Gdańsk, Business Olivia Center

thyssenkrupp Group Services Gdańsk sp. z o.o.

Location: Gdańsk, Business Olivia Center 

Human Resources Department

Al. Grunwaldzka 472 D,

80-309 Gdańsk

tel.: +48 58 783 60 00

https://www.youtube.com/watch?x-yt-cl=84924572&v=KUa8M0H9J5o&x-yt-ts=1422411861
 

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