Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Job Description:
- Take ownership for assigned client services working with SDMs and PMs to meet Service and/or Project Delivery objectives
- Take ownership for assigned tools, working with Operations Monitoring Team Lead and Application/System owners, to ensure appropriate standards and documentation are in place
- Implement changes with strict adherence to Change Management procedures
- Work with other Support Teams to ensure daily system/ application jobs run and complete successfully.
- Provide technical support of Visual TOM batch job scheduler for production and non-production systems
- Install and configure Visual TOM clients and server in AIX and Windows environments
- Design/ document/ implement/ continuously improve Visual TOM jobs, procedures
- Participate in 24 hour on-call rota for assigned callout services
- Good written and verbal communication skills in English
- Degree in technical subject preferred (Computer Science, Mathematics, Physics)
- 1 year in the IT operations field, ideally with exposure to batch scheduling
- Familiarity with the following technologies:
- Understanding of complex IT infrastructure
- Basic knowledge of networking
- Knowledge of Linux/Unix and Windows on advanced user level
- Scripting skills (PowerShell, Bash/ksh) - basic level
- Ability to handle multiple tasks while maintaining set priorities
- Willing to do occasional short term abroad travel assignments (mainly Paris, France)
- Strong communication skills, both written and verbal
- Knowledge of French language
- 1+ year working experience in Unix production environments
- Practical knowledge of ITIL Best Practices for Event, Incident and Change Management - ITIL foundation certificate will be an asset
- Experience in working with multinational / cross-border teams
- Location: Warsaw or Łódź
- Opportunity to work for the most recognized brands in the world among such areas as: FMCG, airlines, banks, finance, insurance and tourism
- Benefits package, including private medical care, lunch vouchers, sport club card
- Training package on various technologies and possibility to gain a certification
- Paid overtime and on-calls
- International teams and multilingual environment
- Access to the latest high-tech solutions and opportunity to specialize in other technologies
- Ability to learn from the best IT experts on the market
- Possibility to work on international projects abroad (USA, Germany, France, UK)
- Tools: laptop, smartphone
- After the trial period possibility to work from home ('home office')
Poznaj
Accenture Sp. z o.o.
Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.