Italian native/advanced speaker - international career
Miejsce pracy: Poznań
Nr ref.: JO-1704-352288 pozklangAF3524_137
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Currently for our Client we are looking for Candidates for a position of:
Spanish native/advanced speaker - international career
Duties and responsibilities:
- Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries
- Receiving, logging and managing calls from internal staff via telephone and email
- Prioritize and deliver outstanding customer service, troubleshooting and resolving issues from sales teams and customers;
- Publishing support documentation to assist staff with requests for information & provide staff training if required;
- Work directly with large customers as well as internal client;
- Having a great fun within the challenges of working with a wide variety of people.
Our requirements:
- Fluency in English and Italian;
- excellent written communications skills;
- experience working with customers;
- analytical, a quick learner, and have a penchant for providing high quality results;
- ability to work in a fast paced environment with high volume and complex demands;
- university degree or on the last year of studies, available for a full time job;
Company offers:
- Challenging work environment;
- full time employment contract, great salary and bonuses, various benefits.
- quarterly performance bonus.
- attractive salary;
- benefits programme (insurance, healthcare, lunch bonuses, sport card);
- great work atmosphere;
- possibilities for future promotions and career path development;