Stream Global Services is a premium, business process outsource (BPO) provider specializing in customer relationship management services including technical support services that increase revenue generation, improve operational efficiencies and enhance brand loyalty.
Due to implementation of new project, we are looking for:
Responsibilities:
- Partner with operations management to evaluate the effectiveness of new hire and ongoing training
- Assess student performance. Coach, deliver feedback and monitor student progress toward performance standards during Stream Line process
- Recommend curriculum modifications or enhancements to training management.
- Develop and maintain reports to meet department and client requirements.
- Maintain department training supplies.
- Coordinate the maintenance of training equipment
Requirements:
- University Degree
- Experience in performing training sessions
- Very good knowledge of German and English languages
- Demonstrate effective communicate skills
- Posses a strong understanding of current technology
- Ability to maintain a high level of energy when facilitating a class
- Knowledge of adult learning theory
- Ability to work with minimal guidance or supervision in a time critical environment.
- Ability to be flexible and quickly adapt to changing business needs and processes
Offer:
- permanent employment contract
- social benefits (private medical care, team building events, group insurance program, sports and leisure program)
- technical challenges and opportunities to work with modern technologies
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Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.