We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.
IT Support Specialist
Bielany Wrocławskie
Your Task
- Providing on-site and remote worldwide IT Support for End Users
- Analyzing and solving IT problems of Hemmersbach employees
- Installation and support different applications on users’ PCs
- Responsibility for IT equipment
- Participating in challenging IT projects
- Defining and managing security standards
- Collaborate with other IT support team members within the Hemmersbach team in troubleshooting and resolving problems, in addition to using all available resources such as personal skills, vendor documentation, and online knowledge bases
Our Requirements
- Good knowledge of Windows operating systems on an administrative level
- Very good knowledge of IT hardware, software and current new technologies
- Excellent customer service skills, strong attention to details with ability to multi-tasks
- Demonstrate the ability to think and act proactively, taking initiative on executive projects
- Very good English and Polish language
Assets:
- Bachelor’s Degree in field related with IT
- Previous experience working on a similar position (Service Desk, Help Desk, PC’s support and configuration)
- Working knowledge and experience with writing and editing Command, WSH or PowerShell scripting
Your Benefits
- Reliability: a secure job position in an exponentially growing international company
- Variety: exciting projects and challenges within your own responsibility
- Team Spirit: strong team spirit and a great working atmosphere in a friendly team
- Openness: direct and informal communication even at management level
- Career Opportunities: great possibilities for professional, personal and language training
- Initial Help: buddy programme to help you get started, a welcome pack included
- A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
- Other conveniences like: free coffee, tea, a parking area access and company bus from the centre of Wroclaw