IT CLIENT SUPPORT with previous experience
Miejsce pracy: pomorskie
Nr ref.: JO-1607-335944 gdaAF3534_87
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Currently for our Client, well-known Company with a good position on the international market, we are looking for Candidates for a position of IT CLIENT SUPPORT with previous experience
Duties and responsibilities:
- Managing all requests logged into the queue
- Managing client communication on all issues and requests
- Proactively reviewing high level problem management
- Building strong client relationships for clients
- Working with internal departments to mitigate client concerns
Our requirements:
- Fluency in English;
- experience in the customer service related to IT;
- good understanding of web site technology;
- understanding of TCP/IP addressing, sub-netting and routing basics;
- very good verbal and written communication skills;
- good knowledge and understanding of internet/e-commerce technology and its importance to organisations;
- good technical awareness of IT server infrastructure;
- willingness to work in the fast-changing environment.
We offer:
- Opportunity to develop skills in the fast growing, international organization;
- attractive salary and compensation package;
- great work atmosphere;
- possibility for further promotions and career path development.