IT Change Manager
Gdynia
We are looking for an IT Change Manager who will be part of transforming our change management process. We will work in a distributed setup with delegated responsibilities and mandate. Your experience in the change area will be essential in the coaching and mentoring change managers across the Nordea organisation. The purpose is for the local areas to take more control over "their own" changes. Before a fully distributed setup is in place, the role will also have an operative element consisting reviewing and assessing overall quality of specific change requests, help resolve scheduling conflicts in the forward schedule of changes and support our Change Advisory Boa. This is an opportunity for you to join the heart of IT, being involved in everything that is going on in Nordea on the IT side.
Machine learning, robotics, cloud computing. We’re harnessing the power of technology to reinvent the future of banking. A digital revolution is underway – joining us puts you at the heart of it.
Working with skilled, international teams in a fast-paced, agile environment, you’ll play a part in making us truly digital. We all have a role in building the best bank that serves our customers’ changing needs – through innovative solutions, collaboration and partnering with fintechs.
Are you ready to embark on a learning journey where we lead the way and push the limits in transforming the future of banking?
Your future responsibilities
You'll join IT Change Management, where our goal is to minimize IT incidents resulting from the introduction of Changes in an agile environment. The main accountability area is transforming Nordea's way to perform changes. Main responsibilities are also to support the organization in implementing complete and successful changes to the IT Services and to support the organization in implementing changes according to agreed lead times and manage changes in a time and cost-effective way.
What you'll be doing:
- Developing the future change management way of working for Agile development
- Coaching and education on change management roles
- Reviewing, coordinating, planning, approving changes and post implementation review
- Planning, scheduling and chairing Change Advisory Board (CAB) sessions
- Communicating with all Nordea, IT and business
The role is based in Gdynia or Warsaw. Welcome to a team working close together with rest of Nordea in achieving great results implementing the future together.
Who you are
Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.
Your profile and background:
- Experienced in change management
- ITIL knowledge
- You are ambitious and curious and you have a strong interest in IT and are eager to learn more
- You have a strong drive with a sense of urgency and act as a team player with a proactive attitude ensuring that processes are followed with a stable but Agile deployment
- Understanding of customers' needs and practical experience from working directly towards customers e.g. will be an advantage as also experience from working in different IT areas
- Excellent communication skills and solid administrative and analytical skills are important
- Experience in incident, problem and release management are considered as an advantage
- Fluent in English
If this sounds like you, get in touch!
More information
At nordea.pl, you can read more about us and the benefits you’ll get when joining the Nordea team.
At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.
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To all recruitment agencies: Please note, we don’t accept unsolicited resumes for any of our positions. All contact regarding agency resumes should be directed to Nordea Talent Acquisition handling everything related to recruitment.
Please include permit for processing personal data in CV as following:
In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GPDR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp Branch in Poland.
The administrator of your personal data is: Nordea Bank Abp Branch in Poland, Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp Branch in Poland. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing additional personal data is voluntary however necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf