We are looking for another passionate retailer to join our team in a fun, international, dynamic and inspiring work environment.
IT Architect
Miejsce pracy: Warszawa
Tasks/Responsibilities:
- Handle support cases within the distribution processes
- Follow up support cases forwarded to 3 rd line support vendor team offshore
- Define problems to identify root cause for recurring incidents
- Be a proactive competent discussion partner to business within the distribution processes
- Suggest and discuss procedure improvements with business
- Suggest and discuss training needs with business
- Suggest and discuss procedure improvements with vendor
- Facilitate future changes within your area based on incidents, problems and your own knowledge
Education:
- Preferable higher relevant education / master degree
Experience:
- Good understanding of the business processes within distribution
- Good understanding of the distribution modules in JD Edwards
- Experienced functional consultant
- Experience with problem solving and defining improvements
- Experience in end user training
Personal qualities:
- Proactive and solution oriented
- Service minded team player
- Ability to work under pressure and meet deadlines
- Good communication and facilitation skills
- Fluency in English, both oral and written
- Ability to follow up vendor teams
We offer:
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Stable work in prestigious, international company
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Attractive salary
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Excellent work atmosphere and a lot of interesting and challenging projects