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IT Analyst with Dutch (1st line support)

CH2M
Kraków
praca stacjonarna
2268 dni temu

Hello, future! Here we come. CH2M is now Jacobs. Today is the day when everything about our industry changes. Today, our two great companies join together to deliver more: The promise of a more connected, sustainable world. As our two great companies unite, you may see legacy branding, language or processes and you may be hired into either CH2M or Jacobs as legalities and situations require. Regardless, know that you will be part of an exciting industry change: Everything is possible.

IT Analyst with Dutch (1st line support)
Location: Kraków
Nr ref.: 180002CY

 

At CH2M/Jacobs you will join an inclusive and dedicated team working on some of the world's most impactful projects. Hard problems energize us, and fresh solutions delight us. This approach has defined us for more than 60 years, and it will drive us for the next 60 and beyond. Close collaboration among so many skilled and creative problem solvers gives us the power to safely and successfully execute almost any client project.

 

Responsibilities:
  • Providing first line support for workstations, servers, application software and hardware
  • Diagnosing and resolving issues related to user account management, verification of accounts, MS Office and Windows
  • Handling end users queries in Dutch via phone, chat, ticketing system ServiceNow (SNOW)
  • Supporting members of your team on a daily basis
Requirements:
  • Very good knowledge of Dutch (C1) and English (C1)
  • Previous experience in customer service or IT area would be an advantage
  • Knowledge of MS Office
  • Good team player
  • Good communication and problem solving skills
  • Professional attitude
We offer:
  • International working environment and unique company culture
  • Personal development opportunities
  • Friendly atmosphere in dynamic team
  • Full time employment contract with salary corresponding to qualification
  • Benefits package including medical care, insurance, sport activities and other
  • Independent role and flexible working hours

At JACOBS, the greatest challenges provide the biggest rewards. Each day, your drive and creative ideas will be providing solutions that help build a better tomorrow. Whether it is the pride that comes with accomplishment, personal growth or making a difference in the world, you will discover true success in a career that brings out the best in you at JACOBS. Ready? Let's get to work. Developing People through Challenging Projects. JACOBS is an Equal Opportunity Employer.

I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Personal Data Protection Act as of 29 August 1997, consolidated text: Journal of Laws 2016, item 922 as amended.
 

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