- Ensuring the proper functioning and reliability of IT infrastructure (servers, clients, network, VPN, e-mail accounts, firewall)
- Check and set up computers and necessary peripheral devices
Identify equipment shortages and place orders - Installation, maintenance and service of operating systems (mainly Windows Server 2019 and Linux Debian)
- Manage system health monitoring and backups
- Creation and supervision of technical documentation
- Supporting users with EndUser-Helpdesk
- Completed studies or higher education in IT (IT specialist, computer scientist) or extensive knowledge in the field of IT
- Expert experience with Windows Operating Systems (Windows 10/Windows Server 2019)
Strong knowledge in Microsoft-based technologies such as Active Directory, WSUS, WDS, Group Policy Objects and Exchange Server - Basic understanding of Linux Operating Systems and Services (Debian, Squid, Apache, MySQL)
- Very good knowledge of English (spoken and written)
- Very good knowledge of Polish (spoken and written)
- Strong analytical skills and a good problem solving ability
- Professional approach to work and maintaining high quality standards
- Opportunity to cooperate with leading business partners
- Comprehensive product training and intensive implementation
- Internal trainings and learning opportunities
- Very good connection to public transport
- A modern office in the Olivia Business Center complex with modern workplaces as well as free drinks and fruits
Poznaj
Competence Call Center member of TELUS International
About Us:
Excellent customer service is our passion - in 2020 Competence Call Center merged with and is now part of TELUS International. Since then, 70,000 team members have been providing the best customer service in more than 50 languages for international and well-known partners. We already employ about 500 people in our offices in Gdansk, Poland!
Who are we looking for?
Customer advisors, Digital Marketing Specialist, customer service people and many more!
Will knowing languages help me get hired?
Yes ! We are currently recruiting people who can speak one of the following languages: Czech, German, Hungarian, Romanian.
Check our offers by looking at the tabs: Call Center and Customer Service and Social Media.