- Ensuring the proper functioning and reliability of IT infrastructure (servers, clients, network, VPN, e-mail accounts, firewall)
- Check and set up computers and necessary peripheral devices
Identify equipment shortages and place orders - Installation, maintenance and service of operating systems (mainly Windows Server 2019 and Linux Debian)
- Manage system health monitoring and backups
- Creation and supervision of technical documentation
- Supporting users with EndUser-Helpdesk
- Completed studies or higher education in IT (IT specialist, computer scientist) or extensive knowledge in the field of IT
- Expert experience with Windows Operating Systems (Windows 10/Windows Server 2019)
Strong knowledge in Microsoft-based technologies such as Active Directory, WSUS, WDS, Group Policy Objects and Exchange Server - Basic understanding of Linux Operating Systems and Services (Debian, Squid, Apache, MySQL)
- Very good knowledge of English (spoken and written)
- Very good knowledge of Polish (spoken and written)
- Strong analytical skills and a good problem solving ability
- Professional approach to work and maintaining high quality standards
- Opportunity to cooperate with leading business partners
- Comprehensive product training and intensive implementation
- Internal trainings and learning opportunities
- Very good connection to public transport
- A modern office in the Olivia Business Center complex with modern workplaces as well as free drinks and fruits
Poznaj
TELUS Digital
Who are we? Competence Call Center member of TELUS Digital a multilingual provider of digitally-enabled customer experience and IT solutions. After merging with Competence Call Center, the company has more than 10,000+ team members across Europe and 50,000+ worldwide. Competence Call Center member of TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. The company serves clients in over 50 languages. Our Gdańsk location was founded in 2014 and since that time, we are offering workplaces for many different positions. You can learn more below.