Najnowsze oferty pracy

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    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista (mid)  umowa o pracę  pełny etat
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    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista (mid)  umowa o pracę  pełny etat
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    About the job In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
  • Client Support Specialist with Italian

    COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O   Gdańsk    praca stacjonarna
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    1 dni
    work from the office At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses - helping them go from doing digital to being digital. In Poland, our offices are located in Kraków, Gdańsk, Wrocław. With the capacity to support various clients, we offer a...
  • Client Support Specialist with German

    COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O   Gdańsk    praca stacjonarna
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    1 dni
    work from the office At Cognizant, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital. In Poland, our offices are located in Kraków, Gdańsk, Wrocław. With the capacity to support various clients, we offer a...
  • AI App Developer with Italian / French / German

    COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O   Gdańsk    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    1 dni
    Work model: hybrid (3 days per week from the office in Gdansk or Warsaw) Minimum qualification: Bachelor’s degree in Computer Science, Information Technology, or a related field. 5-8 years of experience in app development, preferably using no-code/low-code platforms. Proven experience in creating...
  • Members Support Specialist with French

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    3 dni
    About the job In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
  • Members Support Specialist with Dutch

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    3 dni
    About the job: In order to increase the support to our farmer owners (members) dedicated team in Gdansk has been created two years ago. The main responsibilities of the Members Support Specialist is to provide timely and effective front-line and operational support to our 8000+ farmer owners in 7...
  • Customer Service Specialist with Finnish

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    4 dni
    About the job Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You will...
  • Customer Service Specialist - Danish Speaker

    Arla Global Shared Services Sp. z o.o.   Gdańsk, Wrzeszcz (Neptune Office)    praca hybrydowa   dziś wygasa
    specjalista junior / mid / senior  umowa o pracę  pełny etat
    8 dni
    About the job: Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You...
  • Customer Service Specialist with Czech and English

    Foundever   pomorskie    praca zdalna
    siedziba firmy: Warszawa
    specjalista junior / mid  umowa o pracę / zlecenie  pełny etat  rekrutacja online  aplikuj szybko  aplikuj bez CV
    19 godz.
    Location: Remote from any place in Poland Job Description: As a Customer Service Specialist, you will be responsible for delivering exceptional customer service to customers of a global healthcare technology company specialising in the development and manufacturing of medical devices. You will...
Zobacz więcej ofert pracy
Praca.pl Praca Pomorskie Gdańsk Specjalista Customer Experience Gdańsk
Inżynier ds. Jakości i Obsługi Klienta

Inżynier ds. Jakości i Obsługi Klienta

Praca.pl
Gdańsk
specjalista mid / senior
pełny etat
umowa o pracę
pomoc w relokacji
rekrutacja online
59 dni temu

Portal Praca.pl to jeden z największych portali pracy w Polsce. Działamy jako agencja zatrudnienia, numer certyfikatu 29884.

Inżynier ds. Jakości i Obsługi Klienta
Miejsce pracy: Gdańsk
Zakres obowiązków:
  • Efektywna obsługa reklamacji klientów;
  • Śledzenie portali klienta i raportowanie ryzyk;
  • Aktualizacja rejestru reklamacji;
  • Wprowadzanie wymagań klienta w procesy;
  • Kontakt z klientami: e-mail, telefon, wizyty;
  • Reprezentowanie firmy w kwestiach jakości;
  • Planowanie i koordynowanie audytów jakościowych;
  • Monitorowanie wyników jakościowych i zadowolenia klienta;
  • Eskalowanie zagrożeń dla satysfakcji klienta;
  • Zarządzanie kryzysami jakościowymi;
  • Zarządzanie sortowaniami zewnętrznymi, akcjami naprawczymi;
  • Nadzór nad próbkami wzorcowymi i dokumentacją;
  • Koordynacja odstępstw i wsparcie zespołów projektujących zmiany w produktach.
Dołącz do nas, jeżeli:
  • Pasjonujesz się motoryzacją;
  • Chcesz pracować nad innowacyjnymi technologiami;
Kwalifikacje:
  • Biegłość w języku angielskim (min. B1);
  • Dobra znajomość MS Office.
Oferujemy:
  • Stabilne zatrudnienie;
  • System premiowy, prywatna opieka medyczna, ubezpieczenia, program kapitałowy, benefity socjalne, karta Multisport. 
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.
 

Poznaj

Praca.pl

Portal Praca.pl to jeden z największych portali pracy w Polsce. Działamy jako agencja zatrudnienia, numer certyfikatu 29884.

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