Job Summary

To provide a high quality, commercial Human Resource Service to the Distribution Centre which supports the TK Maxx culture and values

Key Responsibilities

• Develop strong line manager relationships and work cross functionally to deliver common business objectives.
• Support and coach line managers to effectively manage associate relations.
• Create, develop and promote associate involvement and participation initiatives.
• Develop and support the HR team ethos.
• Develop working relationships with HR colleagues within other PCs.
• Manage and develop the Distribution Centre HR and Training team.
• Managing Trade Union partnerships in conjunction with PC Manager.
• Partner with line managers to define, build and evolve a robust Distribution Centre infrastructure aligned to commercial priorities.
• Develop resourcing strategies to achieve fast-paced and dynamic growth requirements against the associate requirements production plan.
• Assist with the provision of a commercially focused, legally compliant generalist HR service.
• Support the execution of learning and development priorities to develop internal talent and realise the potential of key associates.
• Streamline and improve operational HR efficiency to achieve consistently high standards of support and decision-making.
• Provide a commercially focused legally compliant generalist HR service.

Key Skills, Knowledge & Experience

• Ideally CIPD qualified with HR experience
• Previous distribution experience desirable
• PC Literate
• People Management experience
• Results driven
• Strong communication with good interpersonal skills and a team builder/player
• Understanding of commercial context
• Strong influencing and interpersonal skills
• Pro-active approach

Core Behaviours
Acts with integrity

• Takes full accountability for their actions and those of their team
• Role models the company values
• Faces adversity head on
• Challenges the status quo
• Respects and values opinions from diverse populations

Leads with Vision

• Drives initiatives that result in clear gains for the company
• Ensures that the vision is shared and engages everyone
• Initiates change
• A visible and credible player
• Stands firm when necessary. Manages conflict

Delivers Results

• Proactively removes obstacles
• Takes calculated risks
• Places top priority on results, is bottom-line oriented.
• Strives to make continuous improvements
• Is flexible. Takes on board new ways of thinking

Knows the Business

• Understands the company’s culture and how to navigate through it
• Understands other areas of the business and their impact on each other
• Is passionate about enhancing customer service. Regularly seeks feedback from customers about how their expectations have been met
• Engages and inspires others to deliver the appropriate customer service solutions

Builds Effective Teams

• Partners effectively with other areas of the business
• Creates high performing teams
• Values each persons contribution
• Creates teams of individuals with complementary skills
• Listens and Communicates
• Identifies and addresses obstacles that may impact on communication with others
• Demonstrates strong listening skills
• Seeks and provides feedback on own and different business areas
• Communicates effectively in group situations

Thinks Strategically

• Takes a broad view of problems by looking at all options and opportunities
• Links own strategy to the organisational strategy
• Proactively reviews trends and patterns to develop strategy
• Looks to lessons from the past when considering the future
• Is comfortable dealing with complex concepts.
• Develops Others
• Openly discusses potential and development opportunities. Sets challenging goals for self and others
• Coaches, develops and shares talent at all levels across the business
• Attracts high calibre people into the business
• Empowers others to make decisions
• Creates a climate in which people want to do their best