- Support in defining and implementing the strategy of motivation, engagement and retention of team members;
- Coordinate, organize and conduct the onboarding process for new team members;
- Manage benefits, other motivational and retention services for the company team members;
- Coordinate, conduct and report the gathered feedback from the exit interviews process;
- Support in the planning and organizing motivational activities and events for the company team members;
- Acts as the first point of content for all HR related queries from all team members;
- Support and guide team managers and employees about company policies and HR best practices;
- Maintain a good and constructive work relationship with stakeholders from site;
- Support and participate in the performance review process;
- Participate and assist in other international or local HR plans, initiatives or projects;
- Ensure a full compliance with company policies and HR procedures;
- Support managers with HR related matters;
- Assist and educate team members and managers about Workday processes.
- +2 years of HR experience in a high-volume and fast paced environment;
- Excellent Polish and English language proficiency and communication skills;
- Highly empathic and approachable, open personality;
- Ability to manage confidential and sensitive cases and topics;
- Team player, time management and ability to work under pressure;
- Able to work independently and good stakeholder management;
- Developed organizational skills and attention to detail;
- Ability to find creative solutions outside the box;
- Workday knowledge would be a plus;
- Bachelor’s Degree in Labor Relations, Humans Resources, Psychology, Law or similar would be an asset.
- Employee referral bonuses and recognition program;
- Mon-Fri fixed schedules and weekends off;
- Private medical healthcare;
- Medicover sport;
- Fully paid comprehensive product training and intensive on-the-job training;
- Stable job and career development opportunities;
- Positive international working environment;
- Modern work space with relax zones, PlayStation area, etc.
- Highly motivated and dedicated team with flat hierarchies and informal culture;
Join our team and apply now!
Poznaj
TELUS Digital
Who are we? Competence Call Center member of TELUS Digital a multilingual provider of digitally-enabled customer experience and IT solutions. After merging with Competence Call Center, the company has more than 10,000+ team members across Europe and 50,000+ worldwide. Competence Call Center member of TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. The company serves clients in over 50 languages. Our Gdańsk location was founded in 2014 and since that time, we are offering workplaces for many different positions. You can learn more below.