TeamQuest is a Polish, fast growing Company, more than 10 years dealing with complex human resources services, especially in the recruitment of IT specialists.
Four our client, an international software house which specializes in systems integrations, we currently looking for:
HelpDesk Technican
CITY Warszawa
Ref. number: 22460#18090009
Requirements:
- Must hold first cycle higher education
- Must hold at least: ITIL foundation
- Must have a minimum of one year experience in using ITIL in Service Desk
- At least 1 year direct, hands-on working experience in a similar position
- Presents excellent command of English, at least at B2 level
- Experienced in assisting end users with their daily work and issues related to PCs, peripherals, networks and other ICT systems
- Knowledge of ITIL ICT Service Operation, 1st line support and 2nd line support: Incident management and requests fulfilment process
- Good knowledge on Microsoft products and technologies including Windows 7, Server 2003 and 2008, Office 2007, Office 2010
- Familiar with Linux/Ubuntu system
- Good understanding of TCP/IP networking and related services
- Good knowledge of and experience in Audio-Video solutions (Beamers, LCDs, Large Display Walls, etc.) and Video Conference Systems
- Good communication skills and service-oriented attitude, well developed interpersonal skills
- Ability to work under pressure and on multiple tasks
- Sense of initiative and responsibility for the assigned areas of work
- Accuracy and attention to details
We offer:
- Attractive and stable salary
- Permanent contract of employment
- Benefit Multisport card
- Working in international environment