Helpdesk Support with Dutch
Miejsce pracy: Warszawa
Nr ref.: JO-1607-335947MJ3566_52
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, leader of Technology Outsourcing industry, we are looking for motivated person who would like to join to the company as a Helpdesk Consultant with fluent Dutch.
Main duties:
- Answer user calls and register tickets in service applications;
- Ask qustions in order to understand and diagnose problems;
- Provide telephone first level support using remote tools according to procedures;
- Documentate any actions in ticketing system;
- Escalate issues to upper levels if necessary.
Requirements:
- Fluent Dutch (at least C1);
- Fluent English (at least C1);
- Educational background (Informatics or similar);
- First experience in IT area is an asset;
- Good command of MS Office;
- Communicative and customer focused behave;
- Easily work in time pressure.
You can expect:
- Contact with the Dutch language and other foreign languages;
- Intensive training before starting the job;
- Possibility to learn new professional skills;
- Attractive salary + benefits;
- Permanent work contract (full time).