Helpdesk Consultant with Slovenian
Miejsce pracy: Poznań
Nr ref.: JO-1701-346386MMpoz3520
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Currently, for our Client, we are looking for: Helpdesk Consultant with Slovenian
Location: Poznań
Main duties:
- Provide support for basic IT issues for customers
- Handling incoming phone calls / e-mails from customers reletaed to technical/new technologies issues;
- Providing customers with appropriate solutions within specified time frames and according to guidelines
- Accepting enquiries and reporting records in the system
- Supporting other team members in everyday activities
Requirements:
- Fluent Slovenian
- very good English
- Excellent communication skills, setting priorities and solving problems,
- Experience in 1. line support and customer service and will be a plus (employer offers training)
Client offers:
- Motivating salary with benefit system,
- Package of trainings,
- Independent work in multinational teams,
- Possibility for personal development in the global company.