Helpdesk Consultant with French/Dutch/German
Miejsce pracy: Katowice
Nr ref.: JO-1507-313862katfrattgerrttwkjJS515
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, leader of Technology Outsourcing industry, we are looking for motivated person who would like to join to the company as a Helpdesk Consultant with French/Dutch/German
Location: Katowice
Core duties:
- Answer user calls and register tickets in service applications
- Ask qustions in order to understand and diagnose problems
- Provide telephone first level support using remote tools according to procedures
- Documentate any actions in ticketing system
- Escalate issues to upper levels if necessary
Requirements:
- Fluent French or Dutch (at least C1)
- Fluent English (at least B2/C1)
- First experience in IT area is an asset
- Good command of MS Office
- Communicative and customer focused behave
- Easily work in time pressure
Our Client offers:
- A wide variety of training packages
- A friendly working atmosphere
- Attractive salary
- Social benefits
- Multilingual and multicultural work environment
- Opportunities for professional development
Sounds interesting? Apply now!