CPL JOBS is a recruitment company focused on permanent, temporary and contract staffing and HR consultancy. We have a dedicated team of trained and experienced consultants who can offer you all personnel services according to your individual requirements. Our goal is to understand your needs and deliver the solution that will most enhance your business. We operate in the IT, Telecom, Finance, Banking, Sales, Marketing, HR and Logistics sectors. Our clients are Blue Chip companies from IT, telecommunications, manufacturing, finance, and FMCG throughout Europe.
For our Client - global corporation and leader in Business, we are looking for Candidates for a position of: Helpdesk Administrator with German
Place of work: Wrocław
Scope of duties:
- 1st line support - troubleshooting of IT related problems from in-house software to hardware
- Act as a single point of contact for phone calls and emails from clients regarding IT issues and queries
- Deliver high quality of technical solutions
- Provide basic training in MS Office applications
- Create and maintain positive relations with clients
Requirements:
- Fluency in German and good knowledge of English
- Experience in the customer service area would be an asset
- Very good verbal and written communication skills
- Willingness to work in the fast-changing environment
Company offers:
- Attractive compensation package
- Private health care
- Professional training program
- Modern and international working environment