Head of Operations

Opis stanowiska

As Head of Operations, you have an immense influence on the customer experience and performance of our team and are therefore a critical component of our company's success.

You are responsible for our logistics and production in Poland with a team of currently 50-100 employees including several area managers as well as a remote team located in Kiev. 

You represent our management on site, implement company goals and actively help shape them. With the goal of achieving and maintaining service excellence for our customers, you are monitoring, reporting on and improving your team's performance. A major focus of your work will be on optimizing and implementing processes to ensure the most efficient workflow.

RESPONSIBILITIES:

• You are responsible for all production areas in our location in Poland and our Ukranian remote workers. You are the direct contact for the area managers and the management in Germany.
• You represent the management on site. You communicate the company's vision and take responsibility for achieving the company's goals. 
• Strategic and operational analysis and planning are among your most important tasks. You independently develop and implement processes or tools to increase (cost) efficiency and measure their success using suitable key figures. You are responsible for reporting on the production KPIs.
• You continuously develop the teams and their performance in a measurable way.
• You assist the responsible departments with related HR and finance tasks. You provide other teams with data, eg for personnel planning and the determination of performance levels.
• You lead, support and motivate the staff on site within a time-sensitive and demanding environment.
• In everything you do, you have our goals of the perfect customer experience, cost efficient operation excellence and the company culture in mind.

LOCATION:

Our current site will move to a new location in either Rzeszów or the Katowice region.

Wymagania

• At least 5 years of experience in management positions in the area of production / logistics.
• You have a degree in business administration or STEM subjects. 
• You are experienced in operations management and supply chain management. Experience in operations in a fast-growing environment is an advantage.
• A basic understanding of related HR and finance processes is required.
• You have a high affinity for numbers and think analytically. Your actions and decisions are fundamentally data-based. Working with KPIs is part of your daily routine. 
• You have a proven track record in implementing improvement measures in the operational workflow. 
• You are characterized by your own initiative and hands-on mentality. You proactively help shape the company's goals and do not rest on your achievements. 
• You communicate our company vision to your team and are able to motivate your employees and lead them as a role model. 
• You constantly develop your team. You are empathetic, but assertive.
• You are used to working internationally. You have excellent communication skills. You are business fluent in English or German. 
• Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.

Oferujemy

• Competitive salary
• The possibility to work in one of the fastest growing industries
• Room to learn, grow and develop with us