Ogłoszenie numer: 94356, z dnia 2010-04-07
A leading outsourcing company with a truly international working environment and operations all over the world is looking for high profile individuals with complete fluency in German to join their Technical Consultancy team.
German Technical Support - Career opportunity in Germany!
Miejsce pracy: warmińsko-mazurskie
Nr Ref.: KSZ1003
Opis stanowiska
You will provide service and advice to customers and on technical issues in an effective, friendly and approachable manner, meeting customer expectations at all times. As a German Technical Support Agent you will:
- Handle inbound and outbound calls in an efficient and friendly manner
- Identify, diagnose, and resolve customer issues related to the configuration and use of products
- When required, handle customer requests in written form, such as email, letters, fax while providing a positive customer experience at all times
Wymagania
As an ideal candidate you should:- be fluent German and very good in English
- be customer orientated, enthusiastic, courteous, assertive and motivated.
- have excellent customer service, telephone, oral and written skills.
- be analytical with IT and good trouble shooting skills
- have excellent knowledge of software and hardware and Windows systems
- have personal interested in IT and internet applications
- some helpdesk experience would be an advantage
Oferujemy
Why apply:- Long distance recruitment process
- Initial and ongoing training
- Challenging career opportunities
- Multilingual and multicultural environment
- Full time, permanent position
- Work permit for successful candidates
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.