General Ledger Supervisor

Area Summary:

The role holder aaccomplishes department objectives by supervising staff, organizing and monitoring work process. This position supervises service delivery in respect of specific F&A functions support and oversees a team of up to 15 staff members. The Supervisor leads a team that provides F&A shared services operations support in accordance with the established policies, procedures and service level agreements.

This role is responsible for ensuring service delivery and quality standards are consistently met by the team. Additionally, the Supervisor is responsible for training and developing personal growth opportunities.

Major Responsibilities:

• Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems
• Accomplishes staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results, provides appropriate feedback on performance
• Develops and maintains a thorough understanding of the functional process
• Provides quality service by enforcing quality and customer service standards, reviews work product and deliverables (including reporting) as necessary to ensure service levels and quality standards are consistently met by the team
• Maintains staff by recruiting, orienting, and training employees; developing personal growth opportunities; provides guidance, direction and evaluation of team members
• Trains, develops and motivates team members; provides guidance, direction and evaluation of team members
• Challenges existing processes and approaches and provides innovative suggestions; implements opportunities that improve operational efficiency, effectiveness, internal controls, and/or customer service
• Ensures process documents are reviewed and updated on a regular basis, implements enforcing systems, policies, and procedures.
• Serves as the escalation point for functional issues; works with Subarea Manager, Customers or others to resolve as necessary
• Participates in leadership meetings and/or customer calls to share feedback and operational results
• Participates on service transitions projects as needed
• Participates in GDS initiatives and other projects (as assigned)
• Maintains safe and healthy work environment by establishing and enforcing organization standards, adhering to legal regulations.

Requirements:

• Minimum of 5+ years of accounting experience including at least 1 year of supervisory experience
• Strong accounting background, university graduate with a degree in Finance & Accounting discipline preferred
• Strong analytical and problem solving skills
• Knowledge of SAP system
• Excellent knowledge of MS Excel
• Excellent communication and client relations skills (facilitation and presentation skills a plus)
• Strong spoken and written English
• Demonstrating supervisory skills such as teambuilding, training/coaching, providing constructive feedback to staff, effective delegation, staffing and scheduling
• Strong interpersonal skills and customer orientation; positive outlook, open, honest and ethical
• Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements
• Proficiency with finance specific technology
• Proficiency with firm standard technology such as Outlook, IE, Windows, Word, PowerPoint.

What working at EY offers?

• Work in prestigious stable company
• Contract of employment
• Fair salary
• Participating in interesting projects
• Work in a professional, dynamic, truly global team
• Development opportunities in international multilingual environment
• Attractive social package (sport card, medical insurance, life insurance, wellness & spa program, sport events and many others)
• Language courses