Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2700 specialists in its offices located in Krakow and Katowice.
General Ledger Global Process Owner
Place of work: Kraków
Ref. no Praca/GLGPO/KRK
Job description:
- Management of service delivery
- Client relationship management
- Operational issues management
- Actively support improvements and transformation projects
- Support scope extensions
- Lead client presentations and workshops if required
- Encourage cooperation, teamwork and knowledge sharing. Assure proper grades pyramid in delivery team. Manage people and training plans.
- Support next waves of transition
Candidate's profile:
- “Can Do” and solution oriented.
- High self motivation to achieve results and add value
- Team player
- Ability to build long-term relationships with Clients.
Requirements
- Fluent English is essential (verbal and written)
- Any other EU language will be an advantage
- Complex EU GL process background is a must
- Very good understanding of GPM R2A processes
- Transition or change management experience will be strong asset
- Good project management ability
- Strong communication and influencing skills
- Strong Client facing skills
- Very good analytical skills
- Able to work to tight deadlines
- Multitasking
- Ability to produce desired outcomes with limited direction
- Strong people management skills
- Ability to work flexible hours and Polish holidays when required
What do we offer to the candidates:
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Intensive training package
- Opportunity of personal development in a multinational environment
- Friendly working atmosphere
