Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2500 specialists in its offices located in Krakow and Katowice.
Financial Services Analyst Flemish Speaker
Place of work: Kraków
Ref. no Praca/FSA/Fle/KRK
Job description:
- Effective communication with clients and colleagues in respective countries
- Analyzing root causes of the problems
- Creation of Standard and ad hoc Reports
- Performing excellent service to the client
- Maintaining good relationship and collaborating with other departments and centres in order to resolve the issues effectively
- Constantly collaborating with other team members
Candidate's profile:
- Very good knowledge of Flemish
- Good knowledge of English
- Customer Service experience would be an advantage
- Ability to bring an answer quickly and efficiently
- Ability to explain argument and convince
- Ability to organize own work
- Experience in Insurance activity would be an asset
- Experience in mapping and writing procedures would be an asset
What do we offer to the candidates:
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Intensive training package
- Opportunity of personal development in a multinational environment
