ERP Support – Accountancy area with languages
Miejsce pracy: Wrocław
Nr ref.: JO-1611-344051_16
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For an international organization form IT industry, new brand but already well known on the Polish market, we are looking for Candidates for the position of: ERP Support – Accountancy area with languages
Requirements:
- Resolves clients' questions or problems over the telephone or Internet focusing on product functionality, operating environments and system configuration/setup.
- Documents incidents in required tracking systems.
- Able to handle high volume of issues and some challenging issues independently
- Continues to develop application knowledge in specific product suite and operating environment and technologies.
- Conveys customer feedback to product development staff.
- Participates in special projects and takes on special assignments and/or teaches other Analysts installation procedures, features of products, etc.
- Promotes and maintains a high quality, professional, service-oriented company image among users and team.
- Manages workload effectively following Global Support procedures to ensure successful completion of tasks.
Expectations:
- Fluent language skills: German or French or Spanish or Italian
- Very good English language skills
- Experience in: IT Administration, ERP administration or Accountancy or Finance background and willingness to develop in IT Area
- Strong problem solving ability
- Knowledge of the one functional area of business software: Finance, Manufacturing, Logistics or Service & Procurement, IT
- Customer service skills
- Familiarity with large database programs