GLOBAL NICHE TECHNOLOGY
RECRUITMENT SPECIALISTS
At Frank Recruitment Group, we find great jobs for great people
Frank Recruitment Group is a global leader in staffing for IT professionals. We’re backed by TPG Growth, one of the world’s leading private equity firms, who count Uber, Airbnb, Survey Monkey, and Spotify amongst their portfolio. Since 2006, we’ve helped to connect businesses of all sizes with permanent and contract workers; from start-ups in need of a single developer to international enterprise clients building a complete team in a new country.
ERP Applications/ User Support Specialist
location: Kutno
Our Client are about to start an upgrade from Dynamics AX to Dynamics 365 and are looking for an enthusiast to join their ICT team and work with MS Dynamics AX.
Main responsibilities:
- Day-to-day user support, assisting the internal project team to manage internal Dynamics AX 2009/ Dynamics 365 system and incidents.
- Receive and log incidents and standard change requests using their ICT ticketing system
- Provide proactive ICT support to business users by organising training needed both on site and remotely
- Define and monitor automated system control alerts and coordinate actions with business users
- Take active part in meetings, discussion panels, training etc. related to Dynamics 365 project
Qualifications, experience and skills:
- experience supporting ERP systems (preferably Dynamics AX but can be any other ERP solution such as SAP, MS Dynamics NAV, Comarch, Infor etc.)
- experience in an application support role, preferably in an international/European ICT team
- Strong communication skills
- Knowledge and experience with ITIL processes related to ICT application support (change requests, issue mamangement, ticketing etc)
- Fluency in English
In this role you will be a part of an international team with an opportunity to grow
The Client offers a generous base salary, Pension contribution, Medicover, holiday fund