Online Interactive Education Support – Laureate is the international center of excellence for online higher education within Laureate International Universities, the leading worldwide provider of higher education. Our portfolio of online degrees totals over 250 programs ranging from Bachelors and Masters to Doctoral levels.
OIE Support delivers the operational skills and expertise that are needed to meet the increasing demand for quality online higher education whilst providing Enrolment management to prospective students around the world.
OIE Support is currently seeking in Gdansk office an:
Reporting to the Regional Enrolment Manager, the Enrolment Advisor is expected to generate the student Enrolments by performing phone calls to prospective students from all over the world and advising them how our company can meet their educational and career needs.
- Build strong customer relationship, achieve personal sales goals and KPIs;
- Maintain relationships with students to achieve good retention;
- Generate referrals;
- Make professional outgoing and follow-up phone calls to prospective students;
- Assist prospective students in the enrolment process;
- Verify customers’ documentation;
- Update clients’ records in a database;
- Perform other position related duties as needed.
- Sales person with a goal-oriented personality;
- Strong English verbal and written communication is a must;
- High energy, persistence, strong result orientation;
- Capability to manage and maintain customer relationship;
- Negotiation skills, problem solving orientation;
- Strong team player with ability to work on one’s own initiative;
- Experience in sales is a great advantage;
- Experience in working in an international environment is an advantage.
- Interesting role in an international company with a stable position on the market;
- People oriented environment;
- Skills development through diverse work assignments and professional trainings program;
- Compensation package with sales bonus and private medical care, sport card, medical and life insurance.