Director Talent & Culture

Reporting to the General Manager, the Director Talent & Culture provides strategic directive, guidance and leadership on human resources concepts and operational decisions for the hotel that supports the mission, vision and values. Success will be defined through the completion of projects, high performance and the fulfilment of promises we make to all our stakeholders.

Responsibilities and essential job functions include but are not limited to the following: 

• Consistently provides thoughtful, caring and sincere service
• Leads and oversees the day to day operation of the Human Resources Department as well as play a critical play role in the implementation of the Human Resources strategy
• Assess organizational needs, develops aligned HR solutions and implements strategies in the areas of Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry and brand standards, laws and customs, and ensuring that they are complied with by other departments
• Develops and proposes plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Liaises with employment agencies, educational institutions, government bodies etc for staff and possible sources of recruitment
• Assesses and evaluates prospective employees
• Formulates and recommends a sound wage and salary system, which facilitates the attracting and retaining of staff
• Identifies, prioritizes and meets the short and long term training and development needs of the Hotel
• Represents the Hotel in collective bargaining and contacts with labour organizations and employee representations(if applicable)
• Promotes positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun
• Assists Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague feedback
• Effectively manages the annual HR budget
• Balances operational, administrative and Colleague needs
• Follows departmental policies and procedures
• Follows all safety policies
• Ensure strict compliance to the health and safety guidelines of the department/hotel
• Other duties as assigned

Required Qualifications and Education

Education & other qualifications:

• Must have 5+ years experience in a similar role within a luxury hospitality environment
• University/College degree in a related discipline a strong asset
• Fluent in Polish and English (other European languages are desirable)
• Track record with ownership relationships and good references to support this
• Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
• Excellent speaking and presentation skills
• Demonstrated leadership and organizational skills
• Strong interpersonal & communication skills
• Adaptable & flexible with the capacity to set high goals and standards for the smooth operation of the hotels
• Effective management style, hands-on and approachable
• Bottom-line oriented with emphasis on quality guest-service and team-building

Desirable Attributes

• Drive, Dynamism, Charisma, Passion
• Idea-inspiring
• Creative energy
• Ability to collaborate
• High attention to detail in fast paced environment
• Excellent sense of prioritisation and time management
• Professional demeanour
• Strategically oriented
• Highly organised
• Have an instinctive feeling about future product concepts
• Be interested in what competitors are doing
• Market plans and ideas successfully
• Reduce key and complex ideas and messages to clear, memorable, and compelling statements
• Think quickly; formulate arguments in a quick way; Able to focus on different tasks simultaneously

ABOUT ACCORHOTELS

We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise. AccorHotels provides an extensive offer to students including complementary brands—from luxury to economy - that are recognized and appreciated around the world for their service quality: Raffles Hotels & Resorts, Fairmont Hotels & Resorts, Swissôtel Hotels & Resorts, Sofitel Legend, SO Sofitel, Sofitel, Pullman Hotels & Resorts, MGallery by Sofitel, Grand Mercure, The Sebel, Novotel, Suite Novotel, Mercure, Mama Shelter, Adagio, ibis, ibis Styles, ibis budget, hotelF1. We are committed to a culture in which our colleagues FEEL WELCOME and FEEL VALUED. Guided by our strong values and rich culture, we are consistently recognized as a top employer and a global community of hospitality leaders dedicated to serving our guests, colleagues and communities, realizing our full potential through professional development and growth opportunities, and enjoying a life filled with unlimited experiences. For more information, please visit accorhotels.jobs and  frhi.com/careers.