Customer Support Agent – Onlineshop (German)

You have a chance to become a part of the support team based in Poland which consists of highly skilled people who support onlineshop Customers in multiple languages!

• Are fluent in German and can read, speak, listen, and communicate effectively;
• Are interested in developing your career within customer service;
• Have experience in dealing with people over the phone;
• Have strong communication and active listening skills;
• Have a confident and pleasant telephone manner and enjoy working as part of a multicultural and outgoing team;

Please send your resume!

• Contract of employment and benefit package – private health care, sport card (Multisport Plus), group life insurance;
• Welcome voucher from our client;
• Pleasant work conditions in a modern office;
• Multicultural work environment;
• Stable job and working hours;
• Full relocation package;
• Professional product and procedural trainings package and career opportunities.

• Handling emails and inbound calls directed to Customer Services;
• Customer care duties prior or besides orders: product information, stock availability, pricing confirmation;
• Building relationships with customers and providing an efficient and consistent service;
• Working close together with other business areas of our client to deliver the best solutions possible to their customers.