Customer Support Advisor with Dutch
Miejsce pracy: Szczecin
Job description:
- As a Customer Service Advisor, you will be the first point of contact for the customer, responding to the various incoming requests, solving the emerging issues and you will be responsible for the following:
- Provide assistance via telephone, e-mail, chat and social media regarding the platform
- Listen carefully and understand customer needs
- Building a good relationship with the customer
- Participate in activities and meetings to improve service quality and customer satisfaction
Requirements:
- C1 language skills level for Dutch and B1/B2 language skills level for English
- Good use of PC and online browsing
- Customer orientation and attention to detail
- High problem-solving capacity
- Excellent communication skills
- Previous experience in customer service will be considered a plus
We offer:
- Permanent employment (full time)
- Competitive salary
- IT and soft skills training
- Private medical care
- Language courses
- Team building events
- Group insurance program, sports and leisure program
- Multinational atmosphere
- Free hot drinks
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.