Ogłoszenie numer: 9172690, from 2024-07-26
Concentrix
Customer Service Supporter with Swedish, Norwegian or Danish
Location: Warszawa
Job description
- As a Customer Service Advisor, you will be the first point of contact for the customer, responding to various incoming requests, solving emerging issues.
- Provide assistance via telephone, and chat.
- Listen carefully and understand customer needs.
- Handling different methods of payments (credit cards, vouchers, etc.) ensuring smooth transactions.
- Building a good relationship with the customer.
Requirements
- C1 language skills level for Swedish, Norwegian, Danish, and B2 language skills level for English.
- An enthusiastic spirit and proactive in understanding the customer's needs.
- High soft skills standards to communicate valuable information to customers well.
- Clever use of PC.
Optional
Previous experience in customer service.
We offer
- An attractive salary.
- Training and development programs.
- Private medical care.
- Group insurance, sports, and leisure program.
- A very dynamic and international work environment with plenty of career opportunities.
- Social activities, events, and celebrations.
- Multinational environment.
- Hot drinks.
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.
