- Attractive salary of 6000 PLN gross
- Bonus up to 850 PLN gross
- Remote / hybrid or on site work
- Comprehensive product training and intensive training-on-the-job
- Internal training and further education possibilities via our campus
- Advancement opportunities in our international company
- Fixed basic remuneration with attractive bonus options
- Highly motivated and dedicated team with flat hierarchies and informal culture
- Private medical healthcare
- Co-financing of sports card
- Co-financing of online courses on three different platforms
- Co-financing for glasses
Overview of tasks:
- Customer service as the first help line for clients
- Providing customer support on wide variety of insurance products
- Managing customer communications through various channels, such as chat or email
We are looking for:
- Proficient level of Italian language (C1 both written and spoken)
- English language on C1 level minimum
- Preferred experience in customer service or call center
- Knowledge of popular computer and internet applications
- Highly motivated and goal-oriented, engaged
- Thinking outside the box
- Ability to multitask and work under pressure
- Availability to work full time
- Feels comfortable contacting clients via chat or email
- A broadband connection with a minimum download speed of 25 Mbps and upload speed of 5
- Mbps using an Ethernet wired Internet connection (not: Wi-Fi)
Join our team and apply now!
About TELUS International
TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omni-channel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across strategic industry verticals, including tech and games, communications and media, ecommerce and fintech, banking, financial services and insurance, healthcare, and others.
TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS International Community Boards have provided $5.3 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.
Poznaj
TELUS Digital
Who are we? Competence Call Center member of TELUS Digital a multilingual provider of digitally-enabled customer experience and IT solutions. After merging with Competence Call Center, the company has more than 10,000+ team members across Europe and 50,000+ worldwide. Competence Call Center member of TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality. The company serves clients in over 50 languages. Our Gdańsk location was founded in 2014 and since that time, we are offering workplaces for many different positions. You can learn more below.