Customer Operations administrative coordinator (Italian)

You as a member of our team

You will be responsible for administrative processes and master data. In this role you will also receive, record, and process customer orders, enquiries and complaints for printing equipment. An administrative coordinator interacts with the sales & the finance team, our clients and the third-party vendors. You'll be challenged to manage the administrative support for the customer operation business.

Sample tasks

• Prepare contracts on the basis of offers sent by account managers to customers and gather all info in SAP.
• Maintain the Customer master data
• Enter terms & conditions into SAP.
• Record and process Customer orders for equipment and software,
• Organize the deliveries of equipment to customer
• Place orders with third-party vendors

• you believe in numbers and you love to gather data
• are accurate and excellent in follow-up and tracking
• are a native speaker or fluent in Italian (required)
• can communicate in English
• are a true team player, adept at working with multiple people at any given time
• have knowledge of SAP
• feel comfortable in using Excel and IT tools
• can think globally, act locally and love to be part of a multicultural, start-up environment

What we offer you

• A job in a dedicated B2B environment, interacting with European customers
• Full scope responsibility for the end-to-end processing of customer requests
• The chance to build and maintain a solid customer base providing long-term support
• An extensive (up to 6-8 weeks) induction training, including SAP proficiency
• A truly international team of colleagues in a start-up environment
• Competitive salary and benefits
• Permanent employment agreement
• Monday to Friday 8 hours shifts (between 8 AM en 6 PM)
• Convenient office location to commute (Oxygen ul. Jutrzenki 137a, Warszawa)