CCPORTER provides professional services for companies in the field of business development, enabling the combination of various outsourcing services. We offer office lease, co-working services and professional contact-center services providing our Clients with solutions adjusted to their individual needs.
We are looking for a person who will join Contact Center Team as:
Customer Care Specialist with Czech/Slovak
Location: Warsaw or Home Office
Your tasks:
- Being responsible for phone and e-mail communication with existing customers from Czech/Slovak market
- Confirming orders from the customers and upgrade the value of the order
- Cooperating closely with Back Office Team in solving incoming inquires of clients
We expect:
- Very good command of Czech or Slovak (native or near to native)
- EU citizenship or non-work permit requirement is a must
- Ability to communicate in Polish or English
- Ability to work at least 30 hours a week and attending in a training in Warsaw
- Experience in a position related to customer service or the sales is always appreciated
We offer:
- Competitive salary + benefits (sport card, private medical healthcare)
- Salary: 25 PLN/h net
- Flexible working hours which may be adjusted to your needs (min. 30 hours/week between 08:00-19:00)
- Specialized training and real development opportunities
- Chance to join our international team and work in a friendly environment
- Work in an attractive location in the centre of Warsaw or from home