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So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

Learn more: jti.com

For our GBS based in Warsaw we are looking for:

Credit and Collections Team Leader

Location: Warszawa, Nr ref.: 88098

As Credit & Collections Team Leader you will be reporting to AR & CM Manager in the GBS O2C team based in Poland. As a candidate you should have experience in Team Management and be Subject Matter Expert for O2C Finance

As Credit & Collections Team Leader you will be responsible for:

Team management
Continuous improvement and process standardisation
JSOX controls and compliance
Maintain a high level of service with all business partners

Main responsibilities:

Supervise the team to deliver high quality service to our Clients
Support Manager in Team Management (e.g. regular meetings, development plan, performance discussions and appraisals, career planning, setting goals)
Support Manager with setting up KPI and SLA based on business needs and ensure fulfilment
Drive Continuous improvement process (e.g. standardization initiatives, productivity improvements, best practices)
Coordinates processes of modification/automation and testing (e.g. SAP, bank platforms, other tools)
Accountable for full compliance with all company accounting policies & internal control

Our offer includes:

Competitive pay and attractive annual bonus
Creating new business structures for Global Business Center Complex environment of working with multiple stakeholders
On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
Lot of flexibility in terms of work arrangements (work from office or from home)
Private medical care (various options to choose) and life insurance
Employee pension and savings programs
JTI Family Leave Benefit – including extended paid paternity leave and fully paid maternity leave
Multisport card, foreign languages classes
Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
Working in a diverse and inclusive organization of 33 different nationalities

and most important benefits:

medical care
pension plan
life insurance
Multisport card
family leave

Our requirements:

Minimum 3 years' experience in team management (8+ employees) in multi-country environment
Higher education degree in Finance is required
Shared Service Operations or BPO environment preffered
Experience in cash collection and risk management
Certification in International Credit Management and Certification of Trade FInance instrument will be a plus
Excellent English - both written and spoken (additional language will be an asset)
Good understanding of IT systems in general (familiar with SAP is an advantage)
Excellent interpersonal and communication skills
Ability to maintain a professional manner and positive (can do) attitude at all times
People management and development skills
Self-directed, well organized and effective team member able to work with minimal supervision in a fast paced environment managing multiple priorities
Determination in pursuit of the set goals
Strong analytical skills
Attention to detail and accuracy
Ability to communicate across organization and stakeholders
Analyse and solve problems quickly and thoroughly

If this role is what you're looking for, apply now by sending CV in English.

If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.

JTI GBS Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.

Poznaj

JTI GBS Poland sp. z o.o.

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Why is it worth joining JTI GBS Poland?

JTI GBS Poland is a global business services center and the largest of its kind within Japan Tobacco International worldwide. We are a team of over 1,000 specialists from various fields, united by a common goal: advancing JTI Group's international business operations. Our expertise spans finance, marketing, sales, HR, research & development, legal & regulatory affairs, and global supply chain. We are driven by passion and commitment, which fuels our unwavering enthusiasm for the future.

JTI GBS Poland is a workplace that embraces diversity. We demonstrated this by joining the exclusive group of companies that received the GES (Global Equality Standard) certification, awarded by EY. This is one of the world’s first certificates focused on diversity and inclusion, assessing equality in opportunities and pay within organizations.