FEEL THE THRILL OF CREATIVE EFFORT AND ACHIEVE THE IMPOSSIBLE
Alpha Technologies specializes in the IT recruitment of top quality specialists needed for all levels of organization. We are American company based in Wrocław.
We are looking for:
Capacity Analyst and Operator
Location: Wrocław
Main responsibilities:
- Understand key capacity and performance metrics for each application.
- Understand Infrastructure components such as Storage, Databases, Servers, Datacenter and Virtual Infrastructure.
- Examine the Insights generated by the rules engine and determine if a problem ticket should be raised within the ticketing system.
- Identify potential performance constrains caused by abnormal behaviors.
- Interact with stakeholders helping them to mitigate risks caused by abnormal behaviors in the Performance of the environment, providing root cause analysis, recommendations and best practices.
- Identify and document issues, gaps, and concerns of the users.
- Build a list of requirements needed to address these issues such as calibration of alerts and improvements based on empirical data.
- Create Reports and KPIs detailing the findings from the analysis.
Key technical skills:
- Understand the Service Continuity and Capacity Management program goals, requirements, work flow and ensure its successful execution.
- Knowledge of IT Capacity Management and Infrastructure required (datacenter, Storage, servers, databases).
- Production systems knowledge, background knowledge of critical IT infrastructure, good communication and presentation skills, ability to plan, manage/Coordinate projects. ITIL certification and familiarity with IT Systems Architecture a plus, also operations or application support experience a plus.
- Proven experience with Data Analytics.
- Solid experience as an IT-Data Analysis and/or Support in large and complex projects, preferably in the banking/finance industry.
- Excellent communication/presentation (oral and written) and report writing skills.
- High degree of flexibility with a “can do” attitude, able to work effectively with limited level of instruction and supervision.
- Strong MS Office skills.
- Very good experience with SQL Server capable of creating complex queries for Data Extraction and Data Transformation, a plus.
Your benefits:
- Employment agreement or B2B contract – it depends on your preferences.
- Competitive salary, which depends on your skills and qualifications.
- Remotely trainings with our Specialists from USA.
- International projects.
- Regular improving of your current knowledge.
- Possibility to start cooperation in USA.
- Private Medical Care.
- Life Insurance.