FEEL THE THRILL OF CREATIVE EFFORT AND ACHIEVE THE IMPOSSIBLE
Business Analyst
Location: Wrocław
Key Responsibilities:
- Document clearly identified, defined and prioritised business requirements
- Analyse and validate business requirements, establishing traceability between requirements
- and application design
- Understand system process flows and requirements, identifying potential configuration
- solutions based upon application capabilities and delivered functionality
- Produce functional design specifications
- Write test scenarios / test cases
- Configure Oracle Service Cloud: case management, Oracle Policy Automation (OPA),
- Oracle Knowledge Advanced (OKA)
- Configure additional policy automation interactive forms
- Configure reports & dashboards
- Assist with creation of new knowledge base / FAQ content
- Plan & Execute System Integration Test (SIT) & User Acceptance Test (UAT)
Essentials Skills and Qualifications:
- A minimum of a Bachelor’s degree
- A minimum of 5 years functional experience performing business analyst or equivalent roles
- Excellent client facing and negotiation skills
- Experience working in international teams and projects
- Excellent communication, presentation and interpersonal skills
- Excellent problem solving and written & oral skills
- Ability to be a self-starter and work independently when required
- Ability to learn new technologies &/or processes quickly
- Track record in increasing responsibility and successful delivery
- Excellent organizational skills to estimate, plan and deliver deliverables on time
We offer:
- Stable employment
- Professional development in an international environment
- Good atmosphere at work
- Convenient location of the office
- A package of benefits