Business Analyst (hotels industry)
Miejsce pracy: Wrocław
Nr ref.: JO-1611-57247-DG
Our Client delivers fully integrated enterprise solutions for a wide range of industries. Their product are best-in-class, stand-alone products that address the essential challenges in businesses of global clients.
BUSINESS ANALYST
WROCLAW
A Business Analyst will conduct product research leading to new or improved products to maintain the customers' competitive position and profitability. That role will be responsible for creating software product specifications worked out with application experts from other departments and provided by functional and empirical analyses with customers directly.
We will especially welcome candidates experienced in the following areas:
- General Manager, Operations Manager and/or Front Desk Manager from hotel industry
- business practice in Hotel Property Management Software
- Front Desk and/or Group Sales experience will also be considered
JOB RESPONSIBILITIES:
- Collecting and analyzing the project’s business requirements and transferring the same knowledge to development team.
- Evaluating the data collected through task analysis, business process, surveys and workshops.
- Providing suggestions to the development team during the development stage of product to meet the client’s business needs.
- Preparing accurate and detailed requirement specifications and functional specification documents.
- Communicating effectively with external clients and internal teams to deliver product’s functional requirements like screen, interface, and GUI designs.
- Documenting the acquired results of analysis and workflows as well as obtaining sign-off from the appropriate client.
- Coordinating with the groups of business unit who test and evaluate new applications and functions, and solve issues in services and software.
EDUCATION & EXPERIENCE:
- Bachelor’s degree in Business Administration, Hospitality Management or a related field.
- Master’s degree in Business Administration is an added advantage.
Required Skills:
- Ability to analyze and document complex business processes.
- Ability to gather and interpret relevant data and information.
- Ability to make effective decisions under pressure.
- Ability to think analytically and should be a problem solver.
- Product presentations background and the ability to moderate customer requirements meetings
- Solid skills in MS Word and Excel.
- Degree in Hospitality Management or Business Administration preferred
- Past business analyst experience in hospitality property management systems (PMS) software.