Accenture Capability Network provides specialized industry and functional expertise to help clients confront their most strategic challenges. At Accenture Capability Network your impact & career will be truly global.
Join the Capability Network to become part of the next generation of management consulting for a career with global scale. Working with prestigious global brands and organizations worldwide, you will provide deep and strategic industry or functional expertise, irrespective of client location, to help them target and deliver new sources of value and confront their most strategic challenges.
In our Warsaw Capability Network team of over 300 consultants your impact will be truly global as you leverage an unmatched network of people, knowledge, tools and technology and work alongside some of the best thinkers in the industry.
We are expanding the Capability Network Team in Warsaw and we are looking for an experienced and accomplished Financial Services: Banking and Capital Markets professionals.
Banking Industry Analyst - CRM / Digital / Banking Processes Specialist
Workplace: Warszawa
Nr Ref.: 00331245
Job Description:
- Headquarter: Warsaw as primary place of work
- Willing to work at client’s locations mostly across Europe, but also other locations, for short or long term
- Willing to travel min. 50% (annual) of time and could be more. Travel is required and may be 80%-100% on a weekly basis on some projects (typically Monday – Friday) for some periods during the year
- Education: Minimum bachelor's degree
- Required years of experience: 2+ years of professional experience
- Required area of relevant experience: Product/ Process Management background in Payments / Credit / Banking Distribution area
- Good project experience and understanding of at least one key core banking / back office area:
- Digital banking - Mobile Payments, Payment Innovation/New Channels, Online Banking
- Core Payments and/ or Cards payments (issuance, acquiring)
- Credit Process Management: Mortgages, Retail & Corporate Lending, Process Optimization & Transformation, Credit Process Fulfillment, Collections & Loan Recovery processes
- Core Banking systems implementation experience and related organizational impacts (functional, business requirements, processes, roles, etc.)
- Capital Markets (Murex/ Calypso implementation experience): Core Trading/Settlements, OTC Derivatives Trading, Exchanges & CM Infra Services. - in-depth knowledge of financial instruments across all asset classes (FX, Rates, Equity, Commodity, Credit) - understanding of the Bank’s Treasury processes (Front Office vs Back Office vs Middle Office) - experience in trading/booking/settling/pricing/accounting/modeling of financial instruments - programming skills would be an asset
- Branch Optimization: Next Generation Branch, Branch Sales Force Effectiveness, Branch Process Optimization
- Or good project experience in Banking Distributionarea:
- Customer Relationship Management
- Channel Management, Multichannel Integration & Optimization
- Segmentation Strategy, Digital Strategy
- Customer Experience Management, Customer Care Processes
- Knowledge of latest industry trends in terms of Customer Relationship
- Good mix and exposure to Operations and Technology (operations, technology, front office, contact center, Internet Banking, Branch banking & Back office operations)
- Good understanding of the various challenges, business and technology imperatives in the Core Banking / Back office or Distribution and Marketing space
- Exposure to creating Business Operating Models, processes design and business requirements gathering
- Project Management exposure - Should have managed teams and project deliveries experience; Project Management certificates would be additional advantage
- Retail (preferred) or Corporate banking experience
- Consulting and project delivery experience – preferred
- Excellent English communication skills (written & spoken) is required
- Good level of the other foreign (EU) language e.g. German, Italian, French, Spanish would be strong asset
- Excellent interpersonal and written/verbal communications competencies
- Demonstrated ability to manage time and multiple commitments/projects simultaneously
- Proven ability to work creatively and analytically in a problem-solving environment
- Proven success in contributing to a team-oriented and distributed delivery environment
- Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio)
- Permanent employment contract
- Attractive benefits package
- Challenging job in a professional and multinational environment
- Opportunity to gain skills, knowledge and experience, together with highly marketable specialists
- Opportunity to work with Global TOP Clients on large projects
- Dynamic, international working environment
All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to continue building your career.
When applying please enclose the below statement:
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.Check out all our job vacancies at our website: www.pracaaccenture.pl
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"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
www.facebook.com/AccentureOperationsPoland
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Accenture Sp. z o.o.
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