Be part of us
We are a global IT service provider. With over 3,400 permanent employees in 38 subsidiaries we offer our services worldwide in more than 190 countries.
Back Office Administrator with French
Bielany Wrocławskie
Your Task
- Monitoring and Analysing the tickets in internal Hemmersbach systems
- Active communication with our technical teams, local management, onsite engineers and customers via the phone and e-mail
- Working in line with our internal procedures
- Data verification in our ticketing system
- Data validation, analysis and reporting
- Proactive and flexible to take over new interesting tasks
- Working with MS Office package (including Outlook)
Our Requirements
- French and English language on upper intermediate level (B1/B2)
- MS Office knowledge (especially Excel, Word, PowerPoint)
- Highly developed organizational skills
- Ability to multi task
- Team player
Would be an asset:
- Previous work experience in the service desk
- IT/Hardware related background
- Previous work experience in the customer service
Your Benefits
- Reliability: a secure job position in an exponentially growing international company
- Variety: exciting projects and challenges within your own responsibility
- Team spirit : strong team spirit and a great working atmosphere in a friendly team
- Openness: Direct and informal communication even at the management level
- Career Opportunities: Great possibilities for professional, personal and language training
- Initial Help: buddy programme to help you get started, a welcome pack included
- A package of co-funded benefits: lunches and multisport card, private health care as well as life insurance for you, your partner and family members
- Other conveniences like: free coffee, tea, access to the parking area and a company bus from the centre of Wroclaw