QIAGEN is one of the world’s leading biotechnology companies. With our sample to insight solutions that unlock valuable molecular information from biological samples, QIAGEN helps to improve healthcare and safeguard our societies, enables the development of new medicines and paves the way for scientific breakthroughs.
Join the revolution – and see how you can make a difference!
Associate Technical Service Scientist (15 months contract)
Job ID#: 8400
Functional Area: Technical Service
Location: Wroclaw (Breslau), Poland
Employment Type: Regular Full-Time
Position Description
- Technically advice customers on QIAGEN solutions based on customers’ needs.
- Provide technical assistance related to the usage of QIAGEN solutions.
- Solve customers’ technical issues with QIAGEN solutions.
- Advice service to our customers in Europe.
- Effective prioritization of existing tasks and their efficient handling in respect to the needs of our customers and the team.
- Active cooperation in the development of existing and future solutions to further improve our customer service.
Position Requirements
- PhD or master’s degree in Molecular biology or related field.
- Broad theoretical and practical knowledge of molecular biology and related techniques.
- Substantial lab experience in molecular biology together with first hand practical experience of the most frequently used techniques.
- Fluency in written and verbal in English.
- Good knowledge of one of the following languages: Nordic languages, German, Dutch or French.
Personal Requirements
- Ability to take ownership of complex information and customer interactions to provide excellent support with focus on customers, and to work in a changing environment.
- Ability to adjust tone and language as needed to manage interactions and maintain positive relationships with customers and coworkers.
- Ability to work in teams across multiple countries, cultures, and time zones.
- Mentality as a service provider with strong scientific background.
- Willingness for occasional travels in Europe.
We Offer
- Possibility to develop in an international company;
- Attractive office location in Sky Tower;
- Attractive benefits package;
- Language classes;
- Private medical care;
- Group Life Insurance;
- Friendly atmosphere;
- Happy Monday.