DiPocket Limited, a fintech company with more than 90 employees in four locations: UK, Poland, Ukraine and Lithuania, is expanding their Customer Service team and is looking for Customer Service Representatives who speak fluent Czech and English languages to join our team. Main goal of the position: provide 1st line support to customers using payment solutions

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  • Customer Service Representative

    DiPocket   Warszawa, Śródmieście    praca zdalna
    specjalista junior / mid / senior  pełny etat  rekrutacja online  aplikuj szybko  aplikuj bez CV
    846 dni
    Job description: Ensure excellent service standards and customer experience. Handle and resolve product usage queries (payment cards, money transfers). Deal directly with Customers by telephone and email. Escalate requests and unresolved issues to the appropriate team members. Keep records of any...

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