Accenture jest globalną firmą świadczącą usługi z zakresu konsultingu, nowoczesnych technologii i outsourcingu. Ponad 281 tys. pracowników Accenture świadczy usługi swoim klientom z ponad 120 krajów świata. Łącząc niezrównane doświadczenie, doskonałą znajomość wszystkich branż i funkcji biznesowych oraz rozległą wiedzę z badań nad najlepszymi firmami na całym świecie, Accenture współpracuje ze swoimi klientami, aby pomóc im stać się wysokoefektywnym przedsiębiorstwem.
W roku finansowym zamkniętym 31 sierpnia 2013 roku, Accenture osiągnęło przychody netto sięgające 28,6 miliarda dolarów. Strona internetowa firmy to www.accenture.com.
Responsibilities Managing sales orders created online in ERP system; Creates and distributes invoices for hardware orders for one or more markets; Follows up with dealers for late payments or disputed invoices; Cooperation with financial departments; Billing and Order Management for multiple...
Responsibilities Working as part of a small PMO reporting team based in Warsaw, as part of a global service delivery team; Analyzing the current process flow and providing guidance for continuous process improvement; Consolidating data necessary for Headquarters and Local Market Central reporting;...
Responsibilities Conducting and analysing Customer Satisfaction Surveys; Works with local rollout teams for survey localization; Adapting customer surveys, Inquiry of content from relevant sources, Survey design; Sending out customer surveys, Manage mailing data, Send out surveys; Managing survey...
Key responsibilities Works closely with key Clients, its Vendors and internal stakeholders to design, transform and ensure delivery of operational marketing services across Europe; Uses operational expertise and provide recommendations for new processes and projects implementation, participate and...
Entering and verification of the data in the system; Registration of tariffs for services rendered; Process improvement; Contact with internal and external customers; Cooperation with financial departments in Poland and in other countries;
Timely handling of incoming customer complaints and queries via phone and e-mail; Identifying the cause and validity of complaint; Resolving complaints concerning invoicing for services rendered; Preventing reoccurrence of complaints by cooperating with the Billing Team; Communicating internally...
Contacting French or Dutch speaking customers regarding overdue accounts and determine reasons for non-payment; Analyzing of overdue receivables; Initiating strategies for collection processes and procedures; Delivering a consistent and professional level of service and maintaining good customer...
Key responsibilities Manage team delivering the client service, including their professional development; Co-ordinate the preparation and analysis of disputes & reporting data for clients' Ensure Service Level Agreements for the teams' are met; Responsible for creating and providing functional and...
Key responsibilities may include: Understanding recruiting demands and specific skills profiles in Delivery Center of Business Process Outsourcing (BPO) Screening applications and candidates' selection; Conducting interviews, sharing feedbacks about candidates and tracking their profiles in...
Perform process documentation reviews; Collaboration with other accountants on daily basis activities; Preparation and posting of journal entries; Ensure close process is completed in an accurate and timely manner - preparation of accruals, pre-paid releases, posting of bank transactions. Perform a...
Responsible for timely cash collection; Handles day-to-day activities and refers the most delicate matters to the superior; Regularly reflects the status of collection activities; Correspond with customers (direct contact over the phone and also by e-mail)
Support operations of online advertising product; Provide support to our online advertisers for all of their product related queries across multiple channels - chat, email and phone; Campaign optimization and pitching features for existing and new customers; Troubleshooting queries from customers;...
Processing and coding invoices in accordance with Accenture and Client invoicing procedures; Reversing invoices for incorrect hosting; Blocking and releasing invoices for payment on business request; Monitoring blocked and parked invoice reports and ensuring aged invoices are followed up on a timely...
Responsible for timely cash collection; Handles day-to-day activities and refers the most delicate matters to the superior; Regularly reflects the status of collection activities; Correspond with customers (direct contact over the phone and also by e-mail)
Understand Client Policies and Guidelines; Familiarize themselves with or be very interested in media products as defined by the client (Music, TV Shows, Places, Books, Authors) Make decisions according to the defined Policies and Procedures; Identify improvement opportunities in work flow and...